Send WhatsApp Messages from Laravel

Why use Zaptilo with Laravel?

• Native Laravel integration via Composer — no manual HTTP code
• Pay-as-you-go WhatsApp Business API pricing in INR — from ₹0.04/message at volume
• No setup fee, no monthly subscription — ideal for Indian startups
• Send text, media, and approved template messages
• Works with Laravel Jobs, Queues, and Notifications out of the box
• India-based support and GST-compliant invoicing

Step 1: Install the Composer package

composer require zaptilo/whatsapp

Step 2: Configure your .env

ZAPTILO_API_TOKEN=your_token_here
ZAPTILO_BASE_URL=https://web.zaptilo.ai

Get your API token from web.zaptilo.ai → Developer Tools → Access Tokens.

Step 3: Create a service class

<?php

namespace App\Services;

use Zaptilo\WhatsApp\Zaptilo;

class WhatsAppService
{
    private Zaptilo $client;

    public function __construct()
    {
        $this->client = new Zaptilo(
            env('ZAPTILO_API_TOKEN'),
            env('ZAPTILO_BASE_URL')
        );
    }

    public function sendOrderConfirmation(string $phone, string $name, string $orderId): array
    {
        return $this->client->sendTemplate(
            phone: $phone,
            templateName: 'order_confirmation',
            language: 'en',
            bodyValues: [$name, $orderId]
        );
    }

    public function sendOTP(string $phone, string $code): array
    {
        return $this->client->sendTemplate(
            phone: $phone,
            templateName: 'otp_login',
            language: 'en',
            bodyValues: [$code]
        );
    }
}

Step 4: Send from any controller

Route::post('/order-placed', function (Request $request) {
    app(WhatsAppService::class)->sendOrderConfirmation(
        '91' . $request->customer_phone,
        $request->customer_name,
        $request->order_id
    );
    return response()->json(['ok' => true]);
});

Step 5: Use Laravel Queues for high volume

For OTP delivery, marketing campaigns, or bulk order updates, dispatch sends through Laravel Queues so request threads stay fast:

php artisan make:job SendWhatsAppNotification

// app/Jobs/SendWhatsAppNotification.php
public function handle(WhatsAppService $whatsApp): void
{
    $whatsApp->sendOrderConfirmation($this->phone, $this->name, $this->orderId);
}

// Dispatch from controller
SendWhatsAppNotification::dispatch($phone, $name, $orderId);

Common use cases for Indian businesses

Frequently asked questions