n8n WhatsApp Integration

Why Zaptilo + n8n in India?

• n8n self-hosted — full data sovereignty for Indian compliance
• Pay-as-you-go INR pricing — from ₹0.04/message at volume
• No subscription cost on either side — cheapest enterprise WhatsApp option
• India-based Zaptilo support, GST-compliant invoicing

Step 1: Set up your Zaptilo credential

1. Sign up at web.zaptilo.ai
2. Generate an API token from Developer Tools → Access Tokens
3. In n8n, create a new Header Auth credential with name Authorization and value Bearer YOUR_TOKEN

Step 2: Add an HTTP Request node

Drop an HTTP Request node anywhere in your workflow and configure it as below. Use n8n expressions {{ $json.field }} to populate dynamic values from previous nodes.

n8n HTTP Request node configuration:

Method:        POST
URL:           https://web.zaptilo.ai/api/send/template
Authentication: Generic Credential Type > Header Auth
Header Name:   Authorization
Header Value:  Bearer YOUR_ZAPTILO_API_TOKEN

Body Content Type: JSON
Body:
{
  "phone": "91{{ $json.phone }}",
  "template": {
    "name": "order_confirmation",
    "language": { "code": "en" },
    "components": [{
      "type": "body",
      "parameters": [
        { "type": "text", "text": "{{ $json.name }}" },
        { "type": "text", "text": "{{ $json.order_id }}" }
      ]
    }]
  }
}

Workflow ideas for Indian teams

Frequently asked questions